Today we are blessed to have many different ways to communicate with each other. Phones and computers have made it easy to get in touch with anyone, wherever they maybe. Businesses often primarily communicate with their customers through email. There are many benefits to email, you can send lengthy and detailed information, include links to your website, and it isn’t as intrusive as a phone call which may come at in inopportune time, when your customer can’t answer. Email also has many drawbacks, people don’t always check their emails regularly, and such communications can seem formal and impersonal.
More and more people are communicating via text. It’s a simple way to send somebody a quick message, that feels personal, and is likely to be seen right away.
If every time you want to text one of your clients you have to pull out your phone, type in their number, double check you didn’t make any typos, before even writing the message, it can eat up a lot of time. Especially when you are trying to text multiple leads.
That’s why IDXmatrix makes things as simple as possible. Directly from your lead’s page in the CRM you can compose and send a text message making it easy to stay in contact with your leads and turn them into sales.