The IDXmatrix CRM is designed to make generating and capturing leads as simple and easy as possible. We understand that getting a lead is only the first battle in the war. With the majority of property searches now happening online you likely won’t be the only realtor your lead is looking at. It’s more than possible that they will have registered with several sites as they decide which broker to go with for purchasing their next property.
Having a great website full of fantastic properties isn’t always enough to land a client or close a deal. Often what is required is for you to build a strong rapport with your client so that you have their trust and they want to go through this process with you. An important element in building this relationship is to be able to respond to your client in a timely fashion. If they have to wait around for days to hear back from you it can create a negative impression. If during that time they have heard back from another broker then you will more than likely have lost the client.
At IDXmatrix we understand the importance of timely communication to help foster new relationships and to help you convert your leads into clients. That’s why our CRM system is set up to automatically email every new lead that registers on your website. Property searches are often conducted out of office hours, so having an automated system in place is essential for making first contact with new leads. With our CRM in place you can start building rapport with new clients whilst having dinner with your family.