FAQs

IDX (Internet Data Exchange) is a policy that allows real estate agents to showcase the listings data across their respective websites.IDX uses information from local Multiple Listing Service (MLS) databases to feed comprehensive and up-to-date listings pages on agent websites.
Yes, our WordPress IDXMATRIX plugin can be used on any hosting server. However, we do record the hosting server IP address and domain name for each IDXMATRIX account for security purposes. If you happen to change your hosting server or domain name in any case, please let us know.
We provide working demos for both IDXMATRIX versions; these demos include listings data. This is to show testing appearance and functionality. You may sign up for them individually on the product pages by clicking Free Trial, on IDXMATRIX Lite or IDXMATRIX Pro.
IDXMATRIX plug-in is designed to be compatible with all WordPress themes. You do not need to purchase or run any one specific theme to use our products and services.
Yes, we offer free trial and you can run it on your site for a period of 30 days for both IDXMATRIX LITE and IDXMATRIX PRO.
IDXMATRIX provides free trial for 30 days both versions, IDXMATRIX LITE and IDXMATRIX PRO Once the trial gets expired, you need to buy or contact our sales team.
Yes, we can consolidate MLS feeds into a single IDX search however there are few exceptions. Most MLS boards and associations allows us to combine their IDX feeds. To verify boards, please contact our sales department.
No, IDXMATRIX Lite and IDXMATRIX Pro versions are sold separately, and can be used independently. We request our Real estate agents and brokers to use our IDXMATRIX comparison guide to check the differences.
If you are an IDXMATRIX customer with a paid account, please contact our IDX customer service to retrieve your existing activation code. If you are using a free trial account, just return to our IDXMATRIX plug-in trial page to generate a new code.
MLS stands for Multiple Listing Service. MLS is a private database that is created and maintained for by real estate professionals to help their clients buy and sell property. Buyers and sellers can work with a professional who has access to the largest pool of properties for sale in the marketplace.
IDXMATRIX plugin is designed in such a way that it gets integrated to website easily so as to list all MLS feeds displayed and indexed on any website. After installation of IDXMATRIX plugin to your WordPress site is completed, a new page appears on your domain for every listing in your MLS IDX feed. Depending on the area you choose, you may get multiple number of new new indexed IDX listings on your website purely based on the domain and server. Every listing page is search engine optimized to get website indexed for IDX listings.
We may occasionally run deals or discounts. To inquire about any current running promotions, please contact our sales team.
Generally No, but some MLS areas or Realtor Associations charge their members a small monthly fee for using the MLS IDX feed. Our sales team will notify regarding additional MLS fees if applicable.
Don’t worry. Get in touch by sending an email to support@idxmatrix.com or call us on 1-855-202-2799 and our support team is always available, round the clock, to resolve your queries.